Designed to be compliant with the latest web standards.
Alternative style sheets
You can change the way you browse this site by selecting one of several style sheets from the list below.
All pages on this site use the recommended UK Government access keys standard:
- Access key + S - Skip navigation
- Access key + 1 - Home page
- Access key + 2 - What's new
- Access key + 3 - Site map
- Access key + 4 - Search
- Access key + 5 - Frequently Asked Questions (FAQ)
- Access key + 6 - Help
- Access key + 7 - Complaints procedure
- Access key + 9 - Feedback form
- Access key + 0 - Access key details
Most browsers support jumping to specific links by typing keys defined on the web site. On Windows, you can press ALT + an access key; on Macintosh, you can press Control + an access key. This will select the link, some browsers require you to then press enter or space to activate the selected link.
Changing the text size
Your browser supports a range of text sizes which can make text more readable. To change your font size go to the View menu and select a new size from the Text Size sub-menu. If the biggest size your browser supports is not big enough then you can use the style sheet switcher above to boost the sizes further.
Jump directly to the content on any page with the skip link shortcut alt + 2. This is also visible at the top of every page, above the company logo.
Alternative image text
An effort is made to ensure that all images within the site contain alt tags. If they are layout only images, they contain empty alt tags so that special browsers know to skip over them.
XHTML / CSS Based Design
By using the latest standardised web development practices we separate content from presentation and allow specialist browsers to display our content in their browsers with even greater compatibility.
The title attribute on links within this site is used to attach descriptive explanations of link content. This helps the link maintain cohesion when it is read out of context.
ICO site cookie acceptance
Purpose: This cookie is required by WordPress, a popular open-source Blog development system. WordPress checks whether cookies can be added (or not).
More information: This cookie expires when you close your browser.
Names: act, c_user, datr, locale, lsd, lu, p, presence, reg_ext_ref, reg_fb_gate, reg_fb_ref, s, sub, xs
Purpose: Facebook sets cookies when a site embeds their 'like' box on a page.
More information: datr and lu expire after 2 years. locale expires after a week. The rest expire when you close your browser.
Names: guest_id, k, pid, external_refere
Purpose: Twitter sets cookies when a site embeds their widget on a page.
More information: guest_id and pid expire after 2 years. k expires after a week. External_referer expires after 1 day.
Names: NID, PREF
Purpose: Google +1 sets cookies when a site embeds their button on a page.
More information: NID expires in 5 months. PREF expires in 2 years.
Names: PREF, NIC, _utma, _utmb, _utmc, _utmz, _utmv, testcookie
Purpose: A site uses Google Analytics to monitor traffic levels, search queries, visits to this website and to see how visitors move around the site when they are using it.
More information: These cookies help a site to improve the way it works (for example by ensuring that users are finding what they are looking for easily).
_utma and _utmv expire after 2 years.
_utmb expires after 30 minutes.
_utmc expires when you close your browser. _utmz expires after 6 months
Will form cookies
Name: autosave_0_0 to autosave_141_0, autosave_check, autosave_radio
Purpose: These cookies are used to save the information provided in the self service will form so it may be restored at a later session. These cookies are set after visiting the will form page and will expire 24 hours afterwards. They can also be deleted manually from the will form page.